ARC, Inc. sources products from a variety of manufacturers, and every manufacturer offers a warranty covering its products. Please find below the warranties from each manufacturer.

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AKW LIMITED WARRANTY

All AKW shower bases and pans carry a conditional lifetime warranty against material and manufacturing defects.

For all other AKW products installed in a domestic environment and used by a single residential family or occupancy group, AKW offers a conditional 10-year warranty against product material and manufacturing defects. Where the product is installed in a public or residential care environment, use is more frequent; as a result, AKW offers a conditional 5-year warranty against material and manufacturing defects for these installations.

AKW’s liability under this warranty is limited to either repair or replace the product with an identical or reasonably equivalent product. In the alternative, AKW may refund, in full, the actual purchase price paid by ARC if the repair is not commercially reasonable or possible within a reasonable time and it is unable to supply a replacement product. We shall not be responsible for any associated freight, labor, other materials, damages or installation costs.

AKW’s warranty will only apply to products which are installed fully in accordance with its instructions and local building codes. This warranty is not applicable if the product has been further modified in any way or removed from the original installation or has been subject to accident, abuse or misuse or if AKW has not been notified of the relevant defect within 90 days of first knowledge of the defect.

TO THE EXTENT PERMITTED BY LAW, ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. AKW AND ITS AGENTS DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you.

AKW’s warranty gives you specific legal rights. You may have other rights, which vary according to your state/province. This is the sole extent of the AKW exclusive written warranty.

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Nicholls & Clarke Product Warranty Statement

The Phlexicare products listed below are covered by either our 5 Year or Lifetime warranties.

Tub Replacement Shower Base (59 x 36) – Lifetime
Aqua-Floor Shower Base (59 x 59) – Lifetime
Bariatric Seat – 5 Year

Confidence in the quality of our products allows us to offer either a Lifetime or 5 Year warranty on these products. If these products are found to be defective by reason only of manufacturing workmanship we will, at our discretion, provide a replacement product free of charge.

Our liability is limited to the cost of replacement only on production of purchase invoice or receipt.

This warranty excludes normal wear and tear in a domestic or residential application. Product abuse, misuse, modification, improper installation or any other type of damage are excluded from this warranty.

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Tank/10 Limited Warranty

The manufacturer, GPC, Inc., 5315 Paulson Road, McFarland, WI, 53558, warrants that Tank/10 shall be free from defects in the material when properly applied for a period of ten (10) years from the original installation date.

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Sioux Chief Limited Lifetime Warranty

Sioux Chief Mfg. Co., Inc. (“Seller” or “the Seller”) warrants its product to be free from defects in material and workmanship under normal usage for the lifetime of the plumbing system in which they were originally incorporated. In the event of such defects within the warranty period, the company will, at its option, replace or recondition the product without charge. This remedy shall be effective only if the product was installed in accordance with supplied instructions, common installation or use practices and existing building and plumbing codes and legal requirements; has not been subjected to misuse or abuse; was never modified, altered or repaired by anyone other than the Seller; was properly subjected to and passed common testing methods (including pressure testing for potable water and drainage systems) immediately after the product’s installation and before the product is put into service; was not damaged by freezing, corrosion, degradation or other adverse water, atmospheric or other natural conditions; was never subjected to improper protection during the installation or exposure to water pressures or temperatures outside acceptable operating conditions. In addition, Seller shall not be responsible for any incidental, special or consequential damages, including without limitation, lost profits or the cost of repairing or replacing other property which is damaged, other costs resulting from labor charges, delays, vandalism, negligence, fouling caused by foreign material, chemical or any other circumstances over which the Seller has no control. This warranty excludes all costs arising from routine maintenance, including the replacement of any parts required by such maintenance and the replacement of parts required by normal wear and tear. The Seller also reserves the right to modify, alter or improve its product, or parts thereof, at any time without incurring an obligation to notify or modify, alter, improve or replace any product, or parts thereof, previously sold. If, on any occasion, Seller waives any term or condition, this waiver is not to be construed as a continuing waiver. For the purposes of this warranty, the lifetime of the original plumbing system is defined as the lesser of 25 years or the time before the plumbing system was replaced or materially changed; all products with automatically or manually moving parts are excluded from the limited lifetime warranty and carry a 3-year limited warranty, subject to the remaining terms, conditions and limitations of the warranty. Some States do not allow or have other parameters governing limitations on how long an implied warranty lasts, and some States do not allow the exclusion or limitation of incidental or consequential damages. This Limited Warranty gives you specific rights, and you may have other rights that vary from State to State. You should consult applicable state laws to determine your rights.

THE WARRANTY SET FORTH HEREIN ABOVE IS GIVEN EXPRESSLY AND IS THE ONLY WARRANTY GIVEN BY THE COMPANY WITH RESPECT TO THE PRODUCT. THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.