Frequently Asked Questions
How do the shower seats stay upright?
Every shower seat can be swung up to face the wall. During this motion the legs are lifted off the floor, too. The seat swings past vertical a bit to lean toward the wall. It will remain there until it is swung down. The operation takes little effort. If your seat has arms, they can also be swung to the wall.
Can I get new pads for my shower seat?
Yes, new pads are available. Please see the specification sheet for any seat model you have, and there you will find item codes for the correct replacement pads.
What are the differences between a Deluxe Shower Seat and an Economy Shower Seat?
The primary differences are size, load capacity, and the metal used.
The seats are smaller in the Economy series compared to the more generously sized Deluxe models. Deluxe seats are made with heavy gauge stainless steel tubing in the legs and frame, whereas aluminum is used in the Economy series. Deluxe seats will support up to 560 lbs. when properly installed, and Economy seats are rated to support 348 lbs. when properly installed. Plastic mounting brackets are used on the Economy seats compared to stainless steel in the Deluxe seats.
All in all, the Deluxe series is stronger, more durable, and more spacious.
How do the seats stay in the folded position?
Every Deluxe Shower Seat, as it folds against the wall, travels past 90°. This allows the weight of the seat to overbalance toward the wall so it stays in the upright position. The wall must be plumb for the seat to function properly in this folded position.
If your wall is out of plumb and leans toward the seat, it is possible that the seat will not be able to overbalance and stay upright. This is not a defect in the seat; rather, it is a problem with the construction of the wall or a situation that has developed over time due to forces being applied to the wall. In a nutshell, the wall is interfering with the over-travel of the seat
If your wall is out of plumb and leans toward the seat, it is possible that the seat will not be able to overbalance and stay upright. This is not a defect in the seat; rather, it is a problem with the construction of the wall or a situation that has developed over time due to forces being applied to the wall. In a nutshell, the wall is interfering with the over-travel of the seat.
What is rubberwood?
Rubberwood is used to make the top of every wood slatted shower seat. It is a tree grown on plantations in Southeast Asia. The trees produce latex, which is used to make many rubber-based products. After a rubberwood tree ages more than 25 years or so its yield of latex diminishes to a point where it is no longer useful for that purpose. These trees are harvested and replaced with new rubberwood trees. Because it is a dense wood that is easy to kiln dry, shrinks very little and remains stable once dried, and offers great durability, rubberwood is used in a variety of kitchen, bathroom, and furniture goods. Since it serves these dual purposes--latex production followed by useful lumber--with little waste, rubberwood is considered an eco-friendly material.
How much weight can I put on the arms?
Each arm will support up to 122 pounds. Bear in mind that weight applied to the outer end of the arm puts more stress on the hinge.
Why is there a second set of legs in the shower seat box?
There are two sets of leg extensions included with every Deluxe Shower Seat. The only difference is the length of the extensions. They're included to increase the range of installation heights available to a user.
Can I buy a fill-in piece for a seat that has a U-shaped cutout?
The manufacturer of our seats does not make an adaptor to change a U-shaped seat into a full seat. And trying to use a full seat pad on a U-shaped seat will not work--the retaining nipples are not in the same locations and there is no support for the pad in the cutout area of the seat, making this an awkward and potentially hazardous alteration.
What should I use to clean my seat?
A mild, non-abrasive soap and warm water are all it takes to clean a shower seat. We do recommend regular rinsing and cleaning of shower seats because there can be build up of soap, shampoo, and other stuff. Be sure to remove the pads so you can rinse both the back of each pad and the molded plastic seat and back thoroughly. Mildew or mold can grow between the pads and the molded plastic if not properly cleaned. Also, lack of cleaning can lead to lime scale buildup on the stainless steel frame and legs. Lime scale can look like rust, but it most definitely is not. It is superficial and needs to be removed or prevented. The high quality stainless steel used in Deluxe Shower Seats will not rust.
Can I add a back to my seat?
Most of our seats are available in models with or without a back. A back cannot be added to a seat that was originally made without a back. You'll have to order a new seat. Sorry.
What are the plastic “cross-shaped” pieces for?
If you decide you don't want to use the seat pad, press these friction fit pieces into the four seat holes. These are just hole fillers that improve comfort on unpadded seats.
What do I do with these odd-looking plastic caps with a screw in the middle?
Those are retaining caps for the seat pad. Install the pad by pressing the pad's nipples into the holes in the molded plastic seat. Now take one of those caps and put the tip of the screw into the hole in the end of a nipple and turn it counterclockwise until the cap snugs up against the seat. Do not over tighten. Repeat this for all four nipples.
Why is only one foot adjustable?
Our seats are usually installed in showers, and shower floors, as you know, are sloped. So it is often the case that one leg must be a bit longer than the other leg to compensate for the sloped floor.
When installing the seat's mounting bracket to the wall, be sure to level the seat with the non-fine-tuning foot resting on the floor. Once the bracket is fastened to the wall you can adjust the other foot so the chair seat is solidly contacting the floor. Be sure to tighten the nut firmly on the treaded rod above the fine-tuning foot (on the adjustable foot assembly). By tightening the nut you will prevent this foot from rotating. It's a good idea to check from time to time that this nut remains tight. If the nut isn't tight, the length of the leg may change over time and put undo stress on the product.
How do I fasten my shower seat to the wall?
Like grab bars, shower seats must be installed properly to carry the load. Our Deluxe Shower Seats can support a user up to 560 pounds. To achieve that rating, however, wall blocking and fasteners must be stout and well suited to the application.
We recommend installing 2 x 10 or 2 x 12 wood blocking between studs. Make sure you install the blocking to suit the seat height setting for the intended user. If this isn't clear at the time studs are exposed, gain some flexibility by installing two tiers of blocking, one on top of the other, to give you more vertical range for the seat installation. By installing blocking in adjacent stud bays you gain flexibility on the horizontal axis, too.
You can notch studs for the blocking, or you can screw cleats to the studs and then screw blocking to the cleats. Either of these methods works well. Toe-nailing is not sufficient.
Be sure to use fasteners that fully penetrate the blocking. We suggest using #12 screws or ¼" diameter screws. And we always suggest the use of stainless steel screws in wet locations. The length of the screws will vary depending on the wall materials the screws have to penetrate through. You will have to determine this for each situation. In some cases screws may have to go through thin tile and fiber cement board, and in other cases there might be thicker tile or additional layers of underlayment.
Of course, if you're fastening your seat to a concrete wall or a cement block wall, use appropriate metal anchors.
When mounting a seat, you must be sure that the unit is level from front to back and side to side, and the legs must be perfectly plumb when the seat is in the down position. If legs are out of plumb there may be too much stress on them.
View All FAQ's